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WEBSITE & COOKIE POLICY

Protects Plus Ltd Website & Cookie Policy

This privacy policy is for this website https://www.protects-plus.co.uk It sets out how Protects Plus Ltd uses and protects any information that you give when you use this website.  Please note that by visiting our website and using our services you are accepting the practices described.

 

Protects Plus Ltd are committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  This website is compliant with all UK national laws for user privacy.

 

Protects Plus Ltd may change this policy from time to time by updating this page.  Any changes placed here will supersede this version of our policy.  We will take reasonable steps to bring any changes to your attention.  However, we suggest that you should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from 04.04.2022

 

What we collect

 

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. 

 

A domain name and IP address is provided for every computer connected to the internet.  When any visitor to our website requests a web page our servers automatically identify and log the HTTP request that has been made.  The only information that we automatically log reveals nothing personal about the user. 

 

However, when you complete a contact request we may collect the following information:

 

  • Name

  • Contact information including email address and telephone number if you require a call back

  • Other information relevant to customer surveys and/or offers

 

What we do with the information we gather

 

Primarily we use the information to process the task for which you contacted our website.  All data is held in accordance with the Data Protection Act and all reasonable precautions are taken to prevent unauthorised access to this information.  We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

  • Internal record keeping

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes.  We may contact you by email, phone, or mail.  We may use the information to customise the website according to your interests

 

Security

 

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.  We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

You may request details of personal information which we hold about you under the Data Protection Act 1998.  A small fee will be payable.  If you would like a copy of the information we held on you please write to Protects Plus Ltd, Enterprise Way, Wickford, Essex, SS11 8DH or email our Data Protection Officer dataprotectionofficer@protects-plus.co.uk

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.  We will promptly correct any information found to be incorrect.

 

How we use cookies

 

A cookie is a small file which asks permission to be placed on your computer's hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.

 

Links to other websites

 

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

 

Social Media Platforms

 

This website may use social media sharing buttons which help share web content directly from web pages to various social media platforms.  Users are advised to use social media platforms with due care and caution in regards to their own personal details and privacy.  Any communication or contact through external social media platforms by this website are covered by the privacy policies and terms and conditions of each respective social media platform.  Before using social sharing buttons users are advised that they do so at their own discretion. 

 

We will never ask for personal or sensitive information through social media platforms and encourage any user wishing to discuss specific issues to contact us via primary communication channels such as telephone or e-mail.

 

By default some social media platforms shorten lengthy web addresses (urls).  This website and its owners may share web links to certain relevant web pages through their social media platform accounts.  Despite the best efforts by social media platforms to ensure that only genuine urls are published, they are unfortunately prone to spam and hacking.  Users are advised to be cautious of clicking on any shortened urls published on social media platforms as this website and its owners cannot be held responsible for any damages or implications caused by visiting shortened links.

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