Improved Outcomes & Efficiency with Outsourced Compliance Management

Is it time to outsource your curtain track compliance management?

Curtain track systems are essential to the privacy and dignity of patients in mental health environments, but also pose a significant threat to patient and staff safety for their potential as ligatures and ligature points.

Much has been done to reduce the tragedy of self-harm through continued developments in curtain track system compliance, including the most recent HBN 00-10: E introduced in Autumn 2023, but the challenge of meeting all requirements is not to be under-estimated.

Easing compliance management is our speciality at Protects Plus. We’ve created a service to ensure the products being used are compliant, installed correctly and maintained to meet not only the legal requirements but also recommended best practice, freeing up time for Estates & Facilities and enabling patient care staff to focus on what they do best.

The service covers any brand or model of curtain track system for windows, privacy, showers or cubicle in any location within the facility.

“It’s a service that our customers, principally NHS mental health facilities but also private mental health care, tell us gives them peace of mind to know everything that needs to be done is being done,” explains Greg Myatt, General Manager at Protects Plus.

The Protects Plus expert and accredited team provides an initial, detailed audit of every curtain track system in your facility, with the results made available in Protects Plus’ purpose-built software platform to deliver complete visibility and easy reporting on every individual product and across the entire estate. Product training of staff to ensure correct operation and ongoing annual testing and maintenance to ensure they are completed effectively and on time are also available.

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“Estates departments face meeting competing priorities with small teams and tight budgets, so it makes complete sense to outsource to experienced experts and ease the burden of compliance management,” adds Myatt.

“While suicide rates in England reduced by 35% between 2010 and 2020 thanks to collective efforts to improve patient safety¹, the reality is the rate has not continued to fall, so we must do more to save more lives. At Protects Plus, we also see our role as working for you and with you to drive those improvements."

If you would like to learn more about how Protect Plus can help make fire door compliance management easier for you, then book a call with General Manager, Greg Myatt.

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¹ Suicide prevention in England: 5-year cross-sector strategy, a Government policy published in September 2023.